COVID-19 Response | Hill Laboratories - NZ

COVID-19 Response

Hill Laboratories response to COVID-19

We continue to pay close attention to the fast-evolving COVID-19 situation. We have implemented measures to ensure the health, safety, and wellbeing of our people, clients, and communities which is our top priority at all times. 

Our plan also ensures that we have business continuity to be able to deliver analytical testing services to our “essential service” clients as advised by the New Zealand government.

TESTING SERVICES

Normal laboratory services are disrupted due to the COVID-19 alert level imposed by the NZ Government. Testing will continue for ‘essential services’ clients only. 

This includes the following services listed below:

  • Food Micro Testing 
  • Water Quality Testing (Drinking Water and Waste Water)
  • Honey Testing
  • Agricultural Testing (not all services included)*
  • Wine Testing
  • Pesticide Residues Testing
  • Heavy Metals Testing (Food Products)
  • Meth Testing**
  • Asbestos Testing**
  • Sample Reception***

Our Hamilton, Christchurch and Blenheim laboratories are performing essential service testing under the Ministry of Primary Industries criteria, and have registered with MPI as required. 

  • Hamilton laboratory: MPI Reference # 11446821602

  • Christchurch laboratory: MPI Reference # 11443754997

  • Blenheim laboratory: Exempt from MPI registration

CLIENT SERVICES AND SUPPORT

Client Services and Support remain available during the government-imposed shutdown for our 'essential services' clients. However, if you have a question or concern, please don't hesitate to get in contact with us via the details listed below. 

Agricultural contact details (forage samples for animal health, soil, plant, NFT nutrient testing):

Ph: 027 478 6098, Email: ag.csm@hill-labs.co.nz

Food and bioanalytical contact details (food micro & swabbing, honey, wine, pesticide residues, heavy metals):

Ph: 021 293 9783, Email: fnb.csm@hill-labs.co.nz

Environmental contact details (water quality, meth, asbestos):

Ph: 027 478 6323, Email: env.csm@hill-labs.co.nz

SAMPLING SUPPLIES

All pre-scheduled orders for sampling supplies (bottles and containers, etc) will not be dispatched. If you require any pre-scheduled or ad-hoc sampling items for essential sampling, please contact us on env.csm@hill-labs.co.nz and we will arrange for the required items to be sent.

LABORATORIES AND OFFICES

Our Hamilton, Christchurch and Blenheim laboratories remain open for essential testing. Our Wellington Asbestos, Christchurch Asbestos, and Auckland Asbestos Labs** are now closed temporarily during the alert level 4 shutdown period. Our offices are now closed to visitors and non-urgent contractors.

STAFF INFORMATION

Our employees are receiving regular updates from our executive team on the situation and our response.  We have a COVID-19 section on our staff intranet which is being kept up to date with the latest information.

BUSINESS CONTINUITY 

Hill Laboratories will continue to communicate directly with our people and clients on the implementation of business continuity measures.

*Feed & forage samples for animal health, soil, media & plant samples for crop production, and NFT (Basic Nutrient) samples for greenhouse production can be submitted. Please defer sampling for a few weeks if it is not essential to do testing now. 

**Testing is available on an on-call basis for all essential services. Please contact our team on env.csm@hill-labs.co.nz to discuss your testing needs

***Whilst we continue to receive and register all samples sent to us, only testing that falls under 'essential services' as listed above will proceed until restrictions are lifted by the NZ Government.

SAMPLE RECEPTION

We encourage you to use the courier network to send samples into our Hamilton, Christchurch and Blenheim Laboratories. For safety, our gates at Duke Street, Hamilton will remain closed to unauthorised visitors.