“Hill Laboratories has been supporting BioGro New Zealand with residue testing and soil analysis for 20 years. BioGro certifies organic products for export around the world, and residue testing is an important part of our certification process. Hill Labs has always been responsive to our needs as a company.
I have personally worked with several Client Service Managers at Hill Labs over the past 14 years, all of whom have been extremely helpful and professional. I really appreciate having one point of contact for all my requests and queries, and Scott has gone out of his way to assist whenever he can. We value knowing that Scott understands our business and the sometimes time-critical nature of receiving test results, and I have always found the follow-up service from Hills to be excellent. We have had several occasions to request that Hills Labs introduce new test methods for novel compounds (for example QAC cleaners and Fosetyl/Phosphorous Acid) and have always been impressed with the response.
Communication from Hills has always been clear and timely, and their report formats are easy to understand and suit our needs perfectly. We rely on Hills to support our certification programme, and this has become increasingly critical given that chemical testing of exported NZ product is now routine around the world. Hill Labs’ excellent reputation and trustworthy results help us to demonstrate a robust certification programme to destination markets, regulatory authorities and accreditation bodies.
I can wholeheartedly recommend Hill Laboratoratories not only for their range of testing capabilities but also for their excellent client service.”
- Jared White, Audit Manager, BioGro New Zealand Ltd